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Changed your mind?

We offer a genuine no quibble returns policy, so if you have changed your mind and the item is in the original packaging, we will refund the item. If you have purchased the wrong size or want to swap designs, let us know and we will send the replacement to you. We do not pay return postage, but we do not charge you for the replacement to be sent.

Faulty product?

We offer a 1 year manufacturing guarantee on any items purchased from this site. If you have a problem with any Snuggle Sac item please email us at enquiries@snugglesac.com including detailed photographs and a description of the issue together with proof of your purchase so we can assess the problem and respond appropriately.